Partner Responsibilities
State of Stick
Section titled “State of Stick”Within the approved scope, State of Stick is responsible for:
- delivering the agreed physical and connected components;
- applying platform access and publishing controls;
- testing the agreed experience and trust states;
- operating privacy and retention controls described for the program;
- communicating material incidents or blockers through the agreed channel;
- keeping proprietary production and security material out of public deliverables.
Customer or program owner
Section titled “Customer or program owner”The customer is responsible for:
- accurate, lawful, and approved content;
- authority to use submitted brands, names, images, and data;
- identifying authorized contacts and removing access promptly;
- communicating fulfillment, eligibility, warranty, and offer terms;
- reviewing regulated, sensitive, or high-risk uses with appropriate counsel;
- approving launch and material changes.
Delivery partners
Section titled “Delivery partners”A production, agency, technology, or referral partner is responsible only for the role documented in the applicable agreement. Discussion, outreach, or a working concept does not create a public partnership, exclusivity, agency authority, equipment commitment, or right to bind another party.
Incident cooperation
Section titled “Incident cooperation”Partners should preserve relevant records, avoid public speculation, and route suspected security, privacy, counterfeit, fulfillment, or brand misuse through the agreed escalation contact.